Submitting Update Requests

If you work on an NIU website, you should know about the Web Update Request Form. You can use it to request a variety of changes to site content, from minor text edits to more involved updates. Here’s how to submit an effective update request.

If you have any questions, please contact us at webcommunications@niu.edu.

Gather Content

Make sure you have all the content you need before submitting the form. For example, if you want to add a new section to a page, make sure the new text is complete and final. You should also plan to upload any related documents, such as updated PDFs, when you submit the form. When your request contains everything we need, we can complete it more quickly.

Describe or Track Changes

If you have minor text edits, describe them in the brief description/instructions area of the form. For example, if there’s been a change to a deadline, you could write: “We changed the application deadline. Change the date in the third sentence of the second paragraph from Dec. 1, 2021, to Feb. 1, 2022.”

If you have multiple and/or more complicated edits, copy the text you want to change and paste it into a Word document as plain text. Then, enable Track Changes¬†and make your edits. Upload the document when you submit your request, and we’ll be able to see exactly what you want us to change.

Get Ready to Collaborate

Is there a problem or issue with your site, but you’re not sure how to address it? Tell us about it in an update request. We stay up to date with industry best practices and have a wide range of solutions we can apply to your situation.

Sometimes, we may suggest a different way to handle an update than what you request on the form. Rest assured that we base our recommendations on the mutual goal of effectively sharing your content with the widest possible audience.

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